Frequently asked questions

For your appointment at our office, you must bring two pieces of valid ID and an instruction letter (if it has been issued to you by your organization such as IRCC). Health cards and social insurance cards are not acceptable and there are no exemptions.

For digital fingerprints, the complete process would normally take less than 15 minutes. For ink and roll fingerprints, the process would take longer. Please note that for some clients, due to their poor fingerprints this processing time might take longer as we have to take their fingerprints several times.

The RCMP mails your results direclty to you or a third party's address on file via regular Canada Post mail. Some companies or organizations (such as IRCC or your employer) might ask for your results to be directly mailed to their address. In this case, you will not receive your results rather it would be sent to the requesting organization.

If your results have taken longer than expected to be received, you can follow up with RCMP by calling them at 613-998-6362 or sending an email to CCRTIS-SCICTR@rcmp-grc.gc.ca. We suggest waiting at least two weeks before following up with RCMP.

If you require a vulnerable sector check to work in certain occupations, you will be notified by your company/organization. A vulnerable sector check is done to protect children and other vulnerable people from physical, sexual, mental and financial abuse. Examples of people that would qualify for a vulnerable sector check would be a school teacher, a children's hockey coach, a nurse, a jail guard, or a janitor that works in a nursing home and will be alone with the residents in their rooms. A vulnerable sector check will include criminal convictions, of course, but it may also disclose pardoned offences or what are now called "record suspensions". It may also contain incidents where charges were not laid but where the applicant was acting in a way that was considered violent or a danger to public.

Yes, we can. When booking an appointment, make sure to choose this service from the list of our services and we would be more than happy to assist you. **you do not need to bring the form with you. We will provide you with the FBI card.

Yes, you can! We will take your fingerprints and provide you with a hardcopy of your fingerprints on the RCMP-approved fingerprint form C-216C. You will then have to submit your fingerprints along with your application to the foreign country of your choice for obtaining police clearance.

The RCMP will not accept applications for people under the age of 18 UNLESS it is for certain purposes as listed below: • Canadian Citizenship as requested by the Immigration, Refugees and Citizenship Canada (IRCC). • Federal, Provincial and Municipal employment requested by the employer. • Name Change. • Privacy Act, for non-certified criminal information • Employment with the Police i.e. RCMP Member, RCMP Civilian Member, Civilian Member, Canadian Police Force. Any fingerprint application filled for any purpose other than the ones listed above will be rejected by the RCMP.